How it works
A managed resale service from start to finish. We handle collection, custody, photography, pricing, sales execution, buyer communication and settlement — you make decisions, we run the process.
Start the Process
The first step is telling us what you have. WhatsApp is the simplest route — send a few photos and your postcode and we'll come back with whether the items are a fit for our managed resale service.
We look for mid-to-premium furniture and design pieces in good condition, typically with an original retail value of around £2,000 or more across the collection. Single statement pieces are welcome too.
Once we've confirmed suitability, we agree a collection slot that works for you. Most collections happen within a week of the first message — often sooner if your timing is tight.
If something isn't a fit for our service, we'll say so quickly and point you to a more appropriate option. No long appraisal process before you know whether we can help.
Collection & Assessment
On collection day our team handles transport. You don't need to lift, dismantle or load — we bring the right team and equipment.
Items move straight into Redar custody at our managed storage. From that point we take responsibility for the pieces until they're sold or returned.
Each item is then inspected and professionally photographed. Pricing is set against current market data — brand, condition, original retail price and recent sale prices for comparable pieces all feed into the asking price.
Your items typically appear on the Redar Shop within a few days of collection, ready for buyers to browse. You'll have visibility into how each piece is being presented and priced.
Defined Sales Cycle
Items are presented in a structured sales window with active management. We handle every buyer enquiry, negotiation and logistics question — you don't field messages or chase payments.
The Redar Shop is the primary sales channel. Selected pieces also go through timed auctions when competitive bidding is the right route to market.
We coordinate the full sales-and-settlement loop: buyer questions, payment processing through Stripe, delivery scheduling, and confirmation when an item ships. Buyers deal with Redar, not with you directly.
The defined sales window keeps things moving. You'll know roughly how long pieces will be live and what happens if a piece needs more time.
Resolution
Every item reaches one of four resolutions by the end of its sales cycle. Nothing drifts. Nothing is left hanging.
Sold and settled
Payment is processed through Stripe, you receive your share net of our commission, and the item ships to its buyer.
Structured charity pathway
Pieces that don't sell within the cycle can be donated through one of our charity partnerships, with the option for you to claim Gift Aid where applicable.
Extended sales cycle
Items can stay on the Redar Shop for an additional period at a small storage fee — useful for pieces that are taking time to find the right buyer.
Return or alternative resolution
If you'd prefer the item back, we'll arrange return logistics. The choice stays yours throughout.
Ready to start?
Send us a few photos and your postcode on WhatsApp. We'll come back within hours with whether your items are a fit and book a collection slot that works for you.